£ GBP
  • £ GBP
  • $ CAD
  • $ USD
£ GBP
  • £ GBP
  • $ CAD
  • $ USD

RETURNS & CANCELLATIONS

Returns are available for all items within 5 days of receipt, provided the return conditions specified below are met. Return Instructions are provided below. Purchases must be returned from the original shipping country. Returns will be accepted only if there is any manufacturing defect with the product or mismatch of the product Items returned must be in their unused original condition with all Oudh53 item tags attached and any related sampling pieces and booklets included. Incomplete, damaged, or altered returns or anything we at Oudh53 reasonably believe has been used, will not be accepted and therefore sent back to the customer. Return charges are not applicable if you met the above conditions.

RETURN PROCEDURE

● Please Contact us via email for returns.

● Our Customer Service Team will email you the details how to return the item.

● Place the item(s) in the original shipping box.

● Remove all other labels from the outside of the box.

● To track your return, please note the tracking number printed on the Return Bill Number and enter it on the courier website.

Important: We do not accept LIABILITY for goods returned using any different method. For any further queries, please Contact Us.

EXCHANGES

Currently, orders cannot be exchanged online.

CANCELLATION

Cancellation In certain circumstances, before your order has been dispatched, we may be able to cancel your order. If you wish to cancel your order, then you’re required to inform Oudh53 through email or telephone about your cancellation within 24 hours from the time of the order being placed. Please note, we are unable to combine orders, change the items, edit your billing and shipping details, or add pieces to an existing order once it has been placed. Your order will be processed and, subject to being accepted by us, a confirmation email will be sent upon shipping.