Welcome to Oudh53.com (the “Website”, “The store), the public, e-commerce website for Oudh53. (“Oudh53,” “We,” or “Us”). The Website is provided as a service to our customers and your use of this Website is governed by these terms and conditions (these “Terms and Conditions”). By using this Website, you acknowledge and agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not access or use the Website. We may change these Terms and Conditions at any time, without notice to you. Such changes are effective when they are posted to this Website and your continued use of the Website after any such changes are posted will be considered acceptance of such changes. Capitalized words used in these Terms and Conditions, other than those capitalized only for grammatical purposes, shall have, in both their singular and plural forms, the meaning ascribed to them where the capitalized words appear in bold text inside quotation marks.
• Returns & Refunds
• Shipping
• International Shipping
• Offers and Promotions
The products We make available on this Website are for your personal, non-commercial use only. You may only order products if you are domiciled in the United Kingdom and you are 18 years old or older. Unless otherwise indicated, all prices on the Website are in British pound. You agree to pay in full the prices for any purchases you make either by credit or debit card concurrent with your online order. You agree to pay all applicable taxes and shipping fees, including international duties, clearance and importing costs. If payment is not received by Us from your credit or debit card issuer or its agents, you agree to pay all amounts due upon demand by Us. Certain products that you purchase on this Website may be subject to additional terms and conditions presented to you at the time of such purchase. We reserve the right to cancel or reduce the quantity of your order, without notice and at our discretion, and you will only be charged for quantities actually shipped. Our sales & support team will attempt to notify you and ask for further instruction.
The Content (as defined below) presented on this Website is intended for educational or informational purposes only. Such information is not meant to serve as a substitute for professional medical advice. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information available on or received from this Website. Your physician or health care practitioner should address any and all medical questions, concerns, and decisions regarding the possible treatment of any medical condition. In addition, the statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from this Web site before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns, and decisions regarding the possible treatment of any medical condition. Oudh53 does not give or intend to give any answers to medical-related questions and this Website does not replace any medical professional or medical resource. Oudh53 does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on this Website. IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL 119 OR YOUR PHYSICIAN IMMEDIATELY.
We cannot guarantee the accuracy of the product descriptions, product images, pricing, promotions, availability, ingredients or other information or content on the Website. Any orders placed via the Website are not considered accepted until We have shipped the order. We cannot confirm the price of an item until an order has shipped. We reserve the right to correct any errors or inaccuracies on the Website, to change or update information or to cancel orders if any such information is inaccurate. We will not charge your credit card until your order enters the shipping process. If We cancel any orders after your credit card has been charged, We will issue a credit to your account in the amount charged.
We try to accurately display the colors of the products you see on the Website. However, We cannot guarantee that the colors you see on your monitor will be accurate. Some of the products photos displayed on the website have been digitally edited to make them more suitable to be displayed on an E-commerce platform. Bottles, caps, contents, and packaging might look different in reality. Oudh53 has the right to change, edit, modify it’s product characteristics including but not limited to, colors, size, or material without prior notice.
Oudh53 and/or its licensor own all right, title and interest in and to the Website, all text, graphics, photographs, audio, video, logos, artwork, data, computer code and other materials contained or displayed on the Website (“Content”), as well as the look and feel and the design of the Website and the organization of the Content on the Website, including but not limited to any copyrights, Trademarks (as defined below), patent rights and other intellectual property and proprietary rights therein. Your use of the Website does not grant you ownership of any Content on the Website.
Subject to these Terms and Conditions, Oudh53 grants you a limited, revocable, non-sub licensable and non-transferable license to use the Website and the materials contained thereon only for your personal, non-commercial use.
The trademarks, logos, service marks and trade names (individually, a “Trademark” and collectively, the “Trademarks”) displayed on the Website or on content available through the Website are registered and unregistered Trademarks of Oudh53 and others and may not be used unless authorized by the Trademark owner. All Trademarks not owned by Oudh53 that appear on the Website or on or through the Web Site’s services, if any, are the property of their respective Trademark owner. Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Website without our written permission or that of the third party Trademark owner. Your misuse of the Trademarks displayed on the Website is strictly prohibited.
Some products are Inspired by / Compared to / Impressions of registered designers products. These products only serve the purpose to give our customers a hint of the original fragrance. Oudh53 holds no intention to pretend to be an original fragrance designer with an affiliation with such manufacturers and/or designers
You agree to defend, indemnify and hold Oudh53, its affiliates, and its and their directors, officers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including reasonable attorneys’ fees, arising in any way from your use of the Website, your placement or transmission of any message, content, information, software or other materials through the Website, or your breach or violation of the law or of these Terms and Conditions. Oudh53 reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Amiroud’s defense of such claim.
We apologize If you did not find your order the way you expected it. Please let us know and we will fix it. We issue a refund on returns, we also can arrange to replace your item with another one of a similar value of your choosing.
Please note, we do not accept returns on some items that are used in direct contact with skin due to health reasons. Unless we made an error, please note that shipping cost is non-refundable for returned, undelivered, unclaimed, and refused packages.
Oudh53 would like you to be satisfied with your purchase and will gladly accept returns for items purchased through our website. Please read on to know about returning conditions and fees.
• If you would like to return an item, simply email us at customerservice@comand we will send the returning labels, return numbers and any needed instructions based on your order.
• You may return the product back in its original, un-opened, sealed packagingwithin 14 days of the original purchase.
• Only the price you paid for the product will be refunded. Shipping costsare excluded from the refund.
• You agree to pay all applicable taxes and shipping and return fees, including international duties, clearance and importing costs.
• Returns could be for a refund or to exchange the item with a different one. After we receive the returned items, we will issue a refund after deducting any customer requested gift wraps (if any) and shipping cost .
• Return requests are handled in a case by case Every customer is special, and also their circumstances.
• You will receive a confirmation email after we receive your package and process your return.
• All refunds will be processed back to your credit card or PayPal account within 2-3 business days of us receiving back the returned product. Your refund will be issued back to the same card that was used to place the order.
• You should expect to receive your refund within one billing cycle of our receiving your returned item. However, in many cases, you will receive the refund within one week of the time we receive the returned item.
This time period includes the time it takes us to process your return once we receive it. Products are shipped back to us using Royalmail service, which can take between 2-6 business days to receive , and the time it takes your bank to process our refund request depending on the bank (3 to 10 business days).
To check the status of an order as a guest, please use the form: Look up Orders
If you need any help or assistance, please contact us via our contact us page: Contact Us page.
Delivery time takes around (2-4) business days to any location within UK. We process and dispatch orders as soon as we get them (2-4) business days. Orders received on Friday through Sunday (holidays) will start processing on the following possible business day. We make every effort to process orders within 2 business days of when they are received, however during the specific times of the year orders may take a little longer to ship due to our high volume of orders. Once the package is shipped it can take 2-4 business days for delivery, depending on your location and selected shipping method.
Please note that (Spray Perfumes) are treated differently and may not be shipped by air directly by us. However, using mail forwarding services such as Royalmail or DHL will make the process much easier for you.
Oudh53.com offers complimentary shipping within United Kingdom for orders of special amounts (before shipping charges and sales tax) and selected items depending on the running promotion on the time of ordering. Please check with our recent offers and promotion as this offer might change Complimentary shipping does not apply to orders shipping to Ireland. This monetary value required to enable free shipping could and will be altered multiple times during a single year. Therefore, always check with recent offers and available coupons. If you want to know about the latest shipping offers, kindly send an email to us at customerservice@oudh53.com
Oudh53.com may choose suitable shipping providers and ship via providers such as , UPS, FedEx, DHL, or other carriers. Oudh53 will provide you with a tracking number which proves shipment and allow to follow track updates online. Oud53 shall not be held responsible if a shipment does not arrive, reach, or goes missing. In the unfortunate event where the package status becomes ‘missing’ or ‘not delivered’ by the shipping courier, a claim to the shipping courier may be filed in attempt to reimburse Amir Oud to reship the item to the customer. When an insurance add-on option is purchased by the customer, their shipping is protected by our Shipping Protection Partner. If the customer does not purchase or opt-in to choose the Package Protection insurance, Amir Oud will not be liable for the shipment / package. Oudh53.com, however, may select to purchase insurance on its own with shipped packages, therefore, please email us if anything happens with your package or for more information about shipping insurance.
Oudh53 will try it’s best to update customers with the tracking number for the shipment so customers could track and locate their ordered packages by sending an email from our shipping partners portal to the email address the you ‘the customer’ enter in your order information. Oudh53 does not control Shipping page in Oudh53 Websites pricing as it’s derived from the shipping provider directly through XML and Web Services & APIs. Oudh53 reserves the right to change it’s shipping providers, shipping and handling rates at any time without any notice. Shipping costs displayed on the website may or not may not include any handling fee.
Unless we made an error, please note that shipping cost is non-refundable for returned, undelivered, unclaimed, and refused packages.
We do ship to international destinations and so far we have shipped to several countries including: Canada, Australia, Oman, New Zealand, Germany, Saudi Arabia, United states of America, UAE, Brazil, and many more.
Please note that some countries may apply taxes, customs and duties on your order upon arrival.
• Orders are shipped from Manchester, Uk.
• The currency displayed £ on comis in British pound (GBP):
• Your order total may show a different rate on your bank statement depending on the currency of your payment method.
• International shipments may be subject to import fees and customs duties upon arrival:
• Your package may get held in customs after it enters the destination country when it is subject to importing fees, customs & duties, brokerage fee, and other imporing costs imposed by your local customs agencies and/or shipping company.
• Some countries impose restrictions on certain substances, products, items, or materials, please review wiht your country’s importing guidelines. This may cause the package to be held in customs requiring customer’s attention.
• All incurred duties and customs fees are your responsibility.
• Shipping Couriers Brokerage Fees:
• International Delivery may take 30+ days based on the shipping service selected. United Kingom Postal Service Royalmail does not guarantee delivery time. Royalmail is an economical and affordable shipping service and is best used when you are not in rush.
• Commercial couriers such as DHL and FedEx may add their service fee “clearance or brokerage fee” which would be also assessed after the package clears from customs.
• You, the customer, are responsible to pay these fees. Incurred fees would be declared by the courier (e.g. UPS, FedEx, etc) and can be paid online / upon delivery. Please check with your country’s Imports & Customs regulations for more information.
• Not accepting international parcel may impose additional fees.
• Order Cancellation:
• We are unable to cancel international orders once they ship because shipping couriers do not provide such services, otherwise, we would be happy to help out.
• Mind that NOT accepting packages after they have shipped may incur additional costs such as Return to Sender fee, which in any case would be assessed to you, the customer, once we receive them.
• International orders are final.
When you place an international order, you will receive an email asking you to confirm the above mentioned points. We would appreciate it if you could reply to email confirming your acceptance before we proceed with your order shipment.
Orders that are not confirmed may be subject to cancelation. Your order will be on hold for 72 hours until we receive your confirmation. Responding immediately help us avoid further delays in your international order processing time.
Coupon codes are not redeemable after the order is placed. Upon request, we could reimburse the coupon value to store credit.
Oudh53.com may offer various discounts around the year. These discounts may range from sitewide percentage discounts, coupon discounts, and / or bundle discounts. Coupon codes discounts are not applicable with bundle discounts. The way the system works is that when the bundle discount (discount amount) is greater than the coupon discount amount, the bundle discount will take precedence. Unless otherwise specified, product prices already reflect discounts. All offers are limited to stock on hand; no rain checks are available. Not valid on prior purchases, gift cards, gift certificates, taxes or shipping and processing charges. Coupon codes are not redeemable after the order is placed. Upon request, we could reimburse the coupon value to store credit to be used on a future order.
with any other sale, promotion, discount, code, coupon and/or offers. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Void where prohibited, taxed or otherwise restricted. Returns of any portion of the purchase will require equal forfeiture of offer or amount equal to offer. Buy One Get One offers apply a portion of discount amount to each of the items. Amiroud.com has the right to end or modify any promotion at any time. Other restrictions may apply. Offers only apply to the United States unless otherwise noted.
Product Associated Coupon Code Certificate: when you purchase a perfume sample kit, you will get a coupon code that is applicable on full-price 100 ml perfume bottle. The coupon code cannot be combined or added on top of other promotions and offers. Any storewide promotion on oudh53.com will take precedent over the coupon code as the one with the maximum saving will be applied.
The website, including, without limitation, all services, content, functions, and materials, is provided “as is,” “as available”, without warranty of any kind, either express or implied, including, without limitation, any warranty for information, data, data processing services, uptime or uninterrupted access, any warranties concerning the availability, accuracy, usefulness, or content of information, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose, and we hereby disclaim any and all such warranties, express and implied. We do not warrant that the website or the services, content, functions or materials contained therein will be timely, secure, uninterrupted or error-free, or that defects will be corrected. We make no warranty that the website will meet the user’s requirements. No advice, results or information, whether oral or written, obtained by you from us or through the website shall create any warranty not expressly made herein. Amiroud also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from the website. If you are dissatisfied with the website, your sole remedy is to discontinue using the website. Without limitation of the above in this section, amiroud disclaims all express or implied warranties or representations regarding any products or services ordered or provided via the website and hereby disclaims, and you hereby waive, any and all warranties and representations made in product or services literature, frequently asked questions documents and otherwise on the website or in correspondence with amiroud or its agents. Any products and services ordered or provided via the website are provided by amiroud “as is. ” the foregoing disclaimers do not apply to the extent, if at all, of any product warranty, offered by the manufacturer of a product or as otherwise specifically set forth in a license or sale agreement separately entered into in writing between you and amiroud or its licensor or supplier.
In no event, including but not limited to negligence, shall amiroud, any of its affiliated companies, or any of their directors, officers, employees, shareholders, agents or content or service providers (collectively, the “protected entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the website or the content, materials, products, perfumes, oils, and functions related thereto, the products or services available on the website, your provision of information via the website, lost business or lost sales, even if such protected entity has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to certain users. In no event shall the protected entities be liable for or in connection with any content posted, transmitted, exchanged or received by or on behalf of any user or other people on or through the website. In no event shall the total aggregate liability of the protected entities to you for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from these terms and conditions or your use of the website or any product ordered via the website exceed, in the aggregate, the amount, if any, paid by you to amiroud for your use of the website or purchase of products via the website.
This Agreement is governed by the laws of the United States and the State of Texas, without regard to its conflict of law provisions. You agree that any cause of action that may arise under this Agreement will be brought in the appropriate court in Collin County and You agree to submit to the personal and exclusive jurisdiction of the courts located in Collin County.
We may change, suspend or discontinue this Website at any time. We may restrict, suspend or terminate your access to the Website and/or its services if We believe you are in breach of our terms and conditions or applicable law, or for any other reason without notice or liability. We will revoke the Website use privileges of users who are repeat infringers of intellectual property rights.
Our failure to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of the Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms and Conditions remain in full force and effect.
